hipping & Pickup Policy

Order Processing & Shipping

We work to get your parts to you as quickly as possible.

Most orders are processed and shipped within 24 hours (business days) after purchase. Orders placed on weekends or holidays will be processed the next business day.

Shipping times may vary depending on carrier and location.

If you have an urgent need or require expedited handling, please contact us before or after placing your order. We will do our best to accommodate rush requests whenever possible.

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Local Pickup

Local pickup is typically available within 4 hours of order placement during business hours.

Because we may be out on deliveries or assisting other customers, please call or text before arrival so we can confirm availability and have your order ready.

If you need faster pickup due to an urgent situation, contact us and we will do our best to accommodate.

Pickup Location:
801 Texas Ave.
League City, TX 77573

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Delivery Options

Local delivery may be available for certain orders and locations. Please contact us to confirm availability, scheduling, and delivery fees.

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Shipping Delays

While we strive to meet our processing times, delays may occur due to inventory availability, carrier issues, weather, or other circumstances beyond our control.

We are not responsible for shipping delays once an order has been transferred to the carrier.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.

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Questions or Rush Orders

If you have a time-sensitive order, contact us directly:

Texas Hydro Company, LLC
Amber Kilman: 281-512-5223
Marco Ramonda: 281-303-7651
Email: texashydroco@gmail.com

We understand downtime costs money, and we will do our best to help you get back to work quickly.